CTMS: Creative Technology Management Solutions  
  
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Companywide Support Automation
 
Knowledge Management
 
 
New HEAT Version 8 (554k)
 
HEAT Brochure (264k)
 
Centennial-HEAT integration (148k)
 
HEAT Self-Service Module (290k)
 
HEAT Plus Knowledge Module (288k)
 
IHeat (269k)

  CTMS offers:
Help desk solutions, ranging from the integration of supporting network management tools to complete call centre implementation.

Creative call centre technology that can increase the efficiency of all departments in an organisation, covering IT, operations, customer support, finance, legal, human resources etc.

Powerful cross organisational knowledge management solutions that reduce incident resolution times.

Web based support solutions for reducing direct support intervention.
 
 
Free Live Integration Demos!

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Find out how CTMS can solve your support issues..
 


CTMS is a FrontRange Certified Partner for the award-winning HEAT helpdesk solution.


 
CTMS is the leading UK implementor of Centennial Discovery, a new generation of IT asset management tool, that delivers unrivalled control to your help desk.
CTMS provides the integration solution for linking Centennial discovery to the HEAT helpdesk solution.

Visit the PSSoft site
 
CTMS is the UK distributor of the market leading Qualiparc Enterprise Asset Management solution from PS'SOFT that can integrate to any Helpdesk support solution.
 

Click here for the complete range of CTMS services
Investor in People